Alex sUng
DIRECTOR OF PROJECTS & PEOPLE OPS
Director of projects and people with eight years of experience in start-ups and non-profits. Effective communicator and good listener who loves looking at data to make informed decisions.
Passionate and proven leadership in L&D, I/O psychology, recruiting and onboarding talent, coaching and training leaders, coordinating large-scale events, and building successful teams.
Alex sUng
Hey I'm
people & Product Guy
I have 12+ years of work experience in startups and non-profits. In the last 8 years, I've been a co-founder and the 1st PM hire in 2 additional startups where we got acquired for over $405+ million and in the other role we reached $1.1B+ valuation, over 155M+ raised, and 15X in revenue in 1.5 years. I've been a part of 6+ startups from pre-series A all the way to successful acquisition.
My strategy is all about understanding the biggest problems that customers have and then creating solutions based on data analytics to make the most informed business decisions. My passion is designing products that you can't live without, building incredible cross-functional teams, and measuring the effect of product launches.
When I'm not working, you can find me surfing Product Hunt, playing Ultimate Frisbee, spending quality time with my awesome family, or exploring delicious Omakase experiences.
SKILLS
MY PASSION & EXPERTISE
A/B/C TESTING
COMMUNICATION
DATA ANALYTICS
EXPERIMENTATION
MANAGING TEAMS
OWNING OKR / KPI
ROADMAPPING
STORYTELLING
TEAM BUILDING
USER RESEARCH
USER EXPERIENCE
VISION CASTING
WHITEBOARDING
EXPERIENCE
MY BACKGROUND & STORY
2020-2022
TURING
Senior Product Manager
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Turing went from Series A → Series B ($1.1B+ valuation) → Series D ($155M+ raised)
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Joined as 2nd Senior PM hire → Grew product team to 25 people. Went from team of 60 to over 750+ people
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Interviewed, hired, and onboarded PMs, TPMs, product analytics, data science, developers, and director roles
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Led 3 of Turing's core products: Matching, Self-Serve, and Workplace
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Scaled our matched developers by over 5x and our pool fo developer went from under 100,000 devs to 1M+ devs
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Owned the product roadmap with CEO & executive team
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Moved our NorthStar metrics and scaled revenue by over 15x for last 1.5 years
2018-2019
MIST SYSTEMS
Product Manager
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Drove product roadmap and feature prioritization with VP of Product and VP of Engineering
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Launched and monitored 360° user analytics like Pendo, Fullstory, UserVoice, GA, and more to make better data-driven decisions
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Developed Marvis, the first AI-driven virtual networks assistant (VNA) that features a NLP interface trained with supervised & unsupervised learning
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1st PM Hire at Mist Systems
2017-2018
LOCALWISE
Account & Product Manager
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Worked with product, sales, and engineering to reach $1 million+ ARR
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Increased user engagement and retention across various key metrics
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Led product strategy, roadmap, UX & UI design, and user research for finding product-market fit
2011-2015
HOC1
Youth Pastor & Project Manager
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Created organizational efficiency in process development, optimization and change management
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Managed large-scale projects for volunteers, leaders, and staff of over 100+ people
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Established relationships and influenced consensus for cross-functional teams
2014
MAGIC
Product Consultant
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Helped make Magic go viral on ProductHunt, Wired, and TechCrunch
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Consulted on product design, product roadmap, and product marketing to make magic happen for clients
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Worked with co-founders in creating UX & UI with customer service as priority
2009-2010
EAGLE REALTY OF VIRGINIA
Product Marketing Intern / Realtor
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Designed a comprehensive marketing plan: budgets, analytics, SEO, SEM, and new website
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Developed Eagle Realty HR policies, talent recruiting, and on-boarding training
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Obtained real estate license successfully closing over 1 million+ in business and real estate deals
2019-2020
JUNIPER NETWORKS
Senior Product Manager
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Juniper Networks acquires Mist Systems for $405+ million to boost enterprise sales with AI-driven analytics
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Reached over 150% year-over-year growth at Juniper Network
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Increased user engagement and enterprise sales over 10x with Fortune 50 and Fortune 100 companies
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Named Visionary → Became Market Leader in Gartner Magic Quadrant (Voted best product in Wired & Wireless)
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Built the first enterprise contact tracing solution using the power of WiFi & BLE to prevent and slow the spread of COVID-19
2017-2019
RESTVO
CEO & Co-founder
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Created multiple MVPs for stealth startups focusing on 1-1 mentoring for non-profits with agile sprints
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Built a team consisting of UX/UI designers, engineers, marketers, and customer success
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Researched new ways of helping mentors and mentees connect deeper thru mobile technology
2015-2017
CPC FREMONT
Associate Pastor & UX / UI Designer
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Re-designed branding, website, and outreach using OKRs and data analytics
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Integrated rapid prototyping to UI/UX to identify problems and create solutions
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Cultivated design innovation and creativity in an older established non-profit
2015
BOARD DIRECTOR
Product & Marketing
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Designed an intuitive user experience for SaaS product through multiple iterations of rapid prototyping
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Conducted usability interviews and streamlined the on-boarding process focusing on non-profit clients
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Spearheaded collaboration between engineering, design, and sales team
2011-2012
BEST AUCTION GIFTS
Cofounder & CEO
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Founded a startup focused on online bidding, customer loyalty, and fundraising
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Oversaw product design, product roadmap, business acquisition, user research, and growth
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Expanded active users from scratch to over 1500+ in under 3 months
2022-Present
AGENTSYNC
Principal Product Manager
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Built the 1st insurance industry BI / data product for mapping US agents & agencies
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Shipped out the MVP and had 15+ customers (with over $2M+ in revenue)
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Mentored other PMs on the team and acted as GPM for Contracting Alpha / Beta product
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Developed the AgentSync’s org to advance product design, strategy, and growth
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Named One of 20 'Rising Stars' as Part of Forbes' Cloud 100 List
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Secured $75M at a $1.2B Unicorn Valuation to Power Growth Across the Industry
2006-2011
BIOLA UNIVERSITY
Student Ambassador
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Led tours of campus and classrooms to prospective students looking to attend college
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Managed social media channels and creative communication to onboard incoming students
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Called prospective students, families, and alumni to bring awareness about Biola and raise funds for future students
EDUCATION
MY LEARNING & DEVELOPMENT
Master of Divinity
Fuller Seminary
Bachelor of Arts in I/O Pyschology
Biola University
Torrey Honors Institute Graduate
Biola University
Real Estate License
State of Virginia
SF Bay Area Native
Born in Berkeley
let's get in touch!
If you want to...
- Create a culture of happiness and awesomeness together
- Build products that can change the world for the better
- Eat delicious omakase or play Ultimate Frisbee