Alex   sUng

DIRECTOR OF PROJECTS & PEOPLE OPS

Director of projects and people with eight years of experience in start-ups and non-profits. Effective communicator and good listener who loves looking at data to make informed decisions.

Passionate and proven leadership in L&D, I/O psychology, recruiting and onboarding talent, coaching and training leaders, coordinating large-scale events, and building successful teams.

Alex   sUng

Hey   I'm

people & Product Guy

I have 15+ years of work experience in startups and non-profits. In the last 8 years, I've been a co-founder and been the 1st PM hire in 2 additional startups. In my last role, our company got acquired for over $405+ million. In my current role, we reached $1.1B+ valuation, over 155M+ raised, and 15X in revenue in 1.5 years.

My strategy is all about understanding the biggest problems that customers have and then creating solutions based on data analytics to make the most informed business decisions. My passion is designing products that you can't live without, building incredible cross-functional teams, and measuring the effect of product launches.

When I'm not working, you can find me surfing Product Hunt, playing Ultimate Frisbee, investing with Bitcoins that I've mined since 2011, or exploring delicious Omakase experiences.

SKILLS

MY PASSION & EXPERTISE

A/B TESTING

COMMUNICATION

DATA ANALYTICS

EXPERIMENTATION

HTML & CSS

OWNING OKR / KPI

ROADMAPPING

STORYTELLING

TEAM BUILDING

USER RESEARCH

USER EXPERIENCE

VISION CASTING

WHITEBOARDING

EXPERIENCE

MY BACKGROUND & STORY

2020-Present

TURING

Senior Product Manager

  • Turing went from Series A → Series B ($1.1B+ valuation) → Series D ($155M+ raised)

  • Joined as 2nd Senior PM hire → Grew product team to 25 people. Went from team of 60 to over 750+ people

  • Interviewed, hired, and onboarded PMs, TPMs, product analytics, data science, developers, and director roles

  • Led 3 of Turing's core products: Matching, Self-Serve, and Workplace

  • Scaled our matched developers by over 5x and our pool fo developer went from under 100,000 devs to 1M+ devs

  • Owned the product roadmap with CEO & executive team

  • Moved our NorthStar metrics and scaled revenue by over 15x for last 1.5 years

2018-2019

MIST SYSTEMS

Product Manager

  • Drove product roadmap and feature prioritization with VP of Product and VP of Engineering

  • Launched and monitored 360° user analytics like Pendo, Fullstory, UserVoice, GA, and more to make better data-driven decisions

  • Developed Marvis, the first AI-driven virtual networks assistant (VNA) that features a NLP interface trained with supervised & unsupervised learning

  • 1st PM Hire at Mist Systems

2017-2018

LOCALWISE

Account & Product Manager

  • Worked with product,  sales, and engineering to reach $1 million+ ARR

  • Increased user engagement and retention across various key metrics

  • Led product strategy, roadmap, UX & UI design, and user research for finding product-market fit

2011-2015

HOC1

Youth Pastor & Project Manager

  • Created organizational efficiency in process development, optimization and change management

  • Managed large-scale projects for volunteers, leaders, and staff of over 100+ people

  • Established relationships and influenced consensus for cross-functional teams 

2014

MAGIC

Product Consultant

  • Helped make Magic go viral on ProductHunt, Wired, and TechCrunch

  • Consulted on product design, product roadmap, and product marketing to make magic happen for clients

  • Worked with co-founders in creating UX & UI with customer service as priority

2009-2010

EAGLE REALTY OF VIRGINIA

Product Marketing Intern / Realtor

  • Designed a comprehensive marketing plan: budgets, analytics, SEO, SEM, and new website

  • Developed Eagle Realty HR policies, talent recruiting, and on-boarding training

  • Obtained real estate license successfully closing over 1 million+ in business and real estate deals

2019-2020

JUNIPER NETWORKS

Senior Product Manager

  • Juniper Networks acquires Mist Systems for $405+ million to boost enterprise sales with AI-driven analytics

  • Reached over 150% year-over-year growth at Juniper Network

  • Increased user engagement and enterprise sales over 10x with Fortune 50 and Fortune 100 companies

  • Named Visionary → Became Market Leader in Gartner Magic Quadrant (Voted best product in Wired & Wireless)

  • Built the first enterprise contact tracing solution using the power of WiFi & BLE to prevent and slow the spread of COVID-19

2017-2019

RESTVO

CEO & Co-founder

  • Created multiple MVPs for stealth startups focusing on 1-1 mentoring for non-profits with agile sprints

  • Built a team consisting of UX/UI designers, engineers, marketers, and customer success

  • Researched new ways of helping mentors and mentees connect deeper thru mobile technology

2015-2017

CPC FREMONT

Associate Pastor & UX / UI Designer

  • Re-designed branding, website, and outreach using OKRs and data analytics

  • Integrated rapid prototyping to UI/UX to identify problems and create solutions 

  • Cultivated design innovation and creativity in an older established non-profit 

2015

BOARD DIRECTOR

Product & Marketing

  • Designed an intuitive user experience for SaaS product through multiple iterations of rapid prototyping

  • Conducted usability interviews and streamlined the on-boarding process focusing on non-profit clients

  • Spearheaded collaboration between engineering, design, and sales team

2011-2012

BEST AUCTION GIFTS

Cofounder & CEO

  • Founded a startup focused on online bidding, customer loyalty, and fundraising

  • Oversaw product design, product roadmap, business acquisition, user research, and growth

  • Expanded active users from scratch to over 1500+ in under 3 months

2006-2011

BIOLA UNIVERSITY

Student Ambassador

  • Led tours of campus and classrooms to prospective students looking to attend college

  • Managed social media channels and creative communication to onboard incoming students

  • Called prospective students, families, and alumni to bring awareness about Biola and raise funds for future students

 
 
 

EDUCATION

MY LEARNING & DEVELOPMENT

Master of Divinity

Fuller Seminary

 

Bachelor of Arts in I/O Pyschology

Biola University

 

Torrey Honors Institute Graduate

Biola University

 

Real Estate License 

State of Virginia

 

SF Bay Area Native

Born in Berkeley

let's  get  in  touch!

If you want to...

- Create a culture of happiness and awesomeness together

- Build products that can change the world for the better

- Eat delicious omakase or play Ultimate Frisbee

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