Alex   sUng

DIRECTOR OF PROJECTS & PEOPLE OPS

Director of projects and people with eight years of experience in start-ups and non-profits. Effective communicator and good listener who loves looking at data to make informed decisions.

Passionate and proven leadership in L&D, I/O psychology, recruiting and onboarding talent, coaching and training leaders, coordinating large-scale events, and building successful teams.

Alex   sUng

Hey   I'm

people & Product Guy

I have 15+ years of work experience in startups and non-profits. In the last 8 years, I've co-founded a startup and been the 1st PM hire in 2 additional startups. In my latest role, our company got acquired for over $405+ million.

My strategy is having the best user research, UI/UX design, and data analytics to make the most informed business decisions. My passion is designing products that you can't live without and building incredible cross-functional teams.

When I'm not working, you can find me surfing Product Hunt, playing Ultimate Frisbee, investing with Bitcoins that I've mined since 2011, or exploring delicious Omakase experiences.

SKILLS

MY PASSION & EXPERTISE

A/B TESTING

COMMUNICATION

EVANGELISM

EXPERIMENTATION

HTML & CSS

NEGOTIATION

SEO & SEM

STORYTELLING

TEAM BUILDING

TECHNICAL SKILLS

USER RESEARCH

USER EXPERIENCE

VISION CASTING

WHITEBOARDING

EXPERIENCE

MY BACKGROUND & STORY

2019-Present

JUNIPER NETWORKS

Product Manager III

  • Juniper Networks acquires Mist Systems for $405+ million to boost enterprise sales with AI-driven analytics

  • Increasing user engagement and enterprise sales 10x with in Fortune 50 and Fortune 100 companies

  • Building the first enterprise contact tracing solution using the power of WiFi & BLE to prevent and slow the spread of COVID-19

2017-2019

RESTVO

CEO & Co-founder

  • Created MVP for stealth startup focusing on 1-1 mentoring for non-profits with agile sprints

  • Built a team consisting of UX/UI designers, engineers, marketers, and customer success

  • Researched new ways of helping mentors and mentees connect deeper thru mobile technology

2018-2019

MIST SYSTEMS

Product Manager

  • Drove product roadmap and feature prioritization with VP of Product and VP of Engineering

  • Launched and monitored 360° user analytics like Pendo, Fullstory, UserVoice, GA, and more to make better data-driven decisions

  • Developed Marvis, the first AI-driven virtual networks assistant (VNA) that features a NLP interface trained with supervised & unsupervised learning

2017-2018

LOCALWISE

Product Manager & Account Manager

  • Worked with product,  sales, and engineering to reach $1 million+ ARR

  • Increased user engagement and retention across various key metrics

  • Led product strategy, roadmap, UX & UI design, and user research for finding product-market fit

2015-2017

CPC FREMONT

Pastor & UX / UI Designer

  • Re-designed branding, website, and outreach using OKRs and data analytics

  • Integrated rapid prototyping to UI/UX to identify problems and create solutions 

  • Cultivated design innovation and creativity in an older established non-profit 

2011-2015

HOC1

Youth Pastor & Project Manager

  • Created organizational efficiency in process development, optimization and change management

  • Managed large-scale projects for volunteers, leaders, and staff of over 100+ people

  • Established relationships and influenced consensus for cross-functional teams 

2014

MAGIC

Product Consultant

  • Helped make Magic go viral on ProductHunt, Wired, and TechCrunch

  • Consulted on product design, product roadmap, and product marketing to make magic happen for clients

  • Worked with co-founders in creating UX & UI with customer service as priority

2009-2010

EAGLE REALTY OF VIRGINIA

Marketing Manager

  • Designed a comprehensive marketing plan: budgets, analytics, SEO, SEM, and new website

  • Developed Eagle Realty HR policies, talent recruiting, and on-boarding training

  • Obtained real estate license successfully closing over 1 million+ in business and real estate deals

2015

BOARD DIRECTOR

Product Marketing

  • Designed an intuitive user experience for SaaS product through multiple iterations of rapid prototyping

  • Conducted usability interviews and streamlined the on-boarding process focusing on non-profit clients

  • Spearheaded collaboration between engineering, design, and sales team

2011-2012

BEST AUCTION GIFTS

Cofounder & CEO

  • Founded a startup focused on online bidding, customer loyalty, and fundraising

  • Oversaw product design, product roadmap, business acquisition, user research, and growth

  • Expanded active users from scratch to over 1500+ in under 3 months

2006-2011

BIOLA UNIVERSITY

Student Ambassador

  • Led tours of campus and classrooms to prospective students looking to attend college

  • Managed social media channels and creative communication to onboard incoming students

  • Called prospective students, families, and alumni to bring awareness about Biola and raise funds for future students

2015-2017

CPC FREMONT

Pastor & UX / UI Designer

  • Re-designed branding, website, and outreach using OKRs and data analytics

  • Integrated rapid prototyping to UI/UX to identify problems and create solutions 

  • Cultivated design innovation and creativity in an older established non-profit 

 
 
 

EDUCATION

MY LEARNING & DEVELOPMENT

Master of Divinity

Fuller Seminary

 

Bachelor of Arts in I/O Pyschology

Biola University

 

Torrey Honors Institute Graduate

Biola University

 

Real Estate License 

State of Virginia

 

SF Bay Area Native

Born in Berkeley

let's  get  in  touch!

If you want to...

- Create a culture of happiness and awesomeness together

- Build products that can change the world for the better

- Eat delicious omakase or play Ultimate Frisbee

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